Delivery and shipping
Areas and time limits
- Metropolitan France & DOM : Standard delivery (Colissimo), Express (DHL) and Relay Point (Mondial Relay – France only).
- International : DHL Express available, rates calculated automatically based on destination and weight.
- Preparation : dispatch within 24 to 72 working hours after payment validation.
France & DOM — Colissimo Standard (fixed rates by weight)
| Weight range | Indicative deadlines | Price including tax |
|---|---|---|
| 0 – 250 g | 2 to 4 working days | 5.25 € |
| 251 – 500 g | 2 to 4 working days | €7.35 |
| 501 – 1 kg | 2 to 4 working days | €9.40 |
| 1,001 – 2 kg | 2 to 4 working days | 10.70 € |
| 2,001 – 5 kg | 2 to 4 working days | 16.60 € |
France — Mondial Relay (Relay Point)
| Weight range | Indicative deadlines | Price including tax |
|---|---|---|
| Up to 0.25 kg | 2 to 4 working days | €4.20 |
| Up to 0.5 kg | 2 to 4 working days | €4.30 |
| 0.75 kg | 2 to 4 working days | €5.40 |
| 1 kg | 2 to 4 working days | €5.40 |
| 2 kg | 2 to 4 working days | €6.60 |
| 3 kg | 2 to 4 working days | €7.40 |
| 4 kg | 2 to 4 working days | 8.90 € |
| 5 kg | 2 to 4 working days | 12.40 € |
Mondial Relay is only offered for addresses in mainland France.
France & DOM — DHL Express (automatic calculation)
DHL Express rates are calculated in real time at the checkout stage based on the total weight of the package and the delivery address. Indicative delivery time: 1 to 2 business days .
International — DHL Express (automatic calculation)
Shipping costs are automatically calculated by DHL at the checkout stage based on the destination country and the weight/volume of the package. Indicative delivery time: 5 to 7 business days depending on the destination.
Customs/VAT : Duties and taxes may apply upon arrival depending on the destination country. These remain the responsibility of the recipient.
Order tracking
Upon shipment, you will receive a confirmation email including the tracking number. If you are not there at the time of delivery, a delivery notice will allow you to collect your package at the designated location or reschedule delivery.
